Enterprise Content Management, also known as "ECM", is a secure system that organizes your company's information and digital content, such as documents, spreadsheets, data records, collateral materials, images, and more. ECM software includes tools for searching, collaboration, document check out, data analysis, archiving, and other types of file administration.
As a strategy, ECM can be used to help streamline your business workflow, with the following benefits:
- Productivity: Eliminate time spent cataloging, searching, mailing, and tracking documents; enable knowledge workers to make decisions more quickly
- Collaboration: Empower your team to work together efficiently
- Practicality: Do away with paperwork, filing systems, storage, and postage
- Security: Maintain compliance standards, user access, and version oversight
- Integrity: Seamlessly provide current, consistent information to your employees, business partners, and customers; reduce risk of poor communication
Does your company struggle with document management challenges? Review these typical issues to see if you can relate.
Your time is precious. Enterprise Content Management is your chance to reimagine how you do business, with technology on your side.
Easy, Efficient, Everywhere
Content has a lifecycle: it is strategized, created, evaluated, shared, maintained, and eventually gets replaced or retired. ECM consists of these steps, which operate on a continual basis to dynamically track and respond to content in all stages:
- Capture: Entering content into the system. Includes digitizing paper documents, cataloging multimedia files, character recognition scanning, live data collection, etc.
- Analyze: Examining data for information useful for categorizing. Includes classifying files, extracting and assigning metadata, and indexing to enable dynamic search capabilities
- Connect: Creating a digital pathway between data repositories and user point of access
- Deliver: Bridging on-premise files shares and cloud storage for immediate retrieval. Employs local caching for offline usage
- Preserve: Ensuring data security. Includes features such as version rollback, permissions control, sensitive content compliance standards, and archiving tools
Think of ECM as a framework of operations and technology that overlays your existing systems, guiding you toward your business goals. For some insight on how other organizations leverage ECM for bottom line impact, and to help assess your IT strategy, download this white paper.
Intelligent Information Management
Intelligent Information Management (IIM) is an advanced version of Enterprise Content Management that governs unstructured data, which is information that is not organized in a fixed manner, such as text within documents, images, dates, numbers, or facts that don’t lie within predefined fields. Typically large collections of files, examples of unstructured data include emails, presentations, multimedia files, web pages, social media communications, and other information that isn’t stored in a rows-and-columns, database format.
Nearly 80% of data that organizations see and process daily is unstructured. With increasing challenges like remote collaboration and growth, businesses must adapt to handle their rising stores of unstructured data. Information handling will always vary by process and application; to facilitate control of data across multiple systems and softwares, you need a method of finding, identifying, managing and processing information regardless of its location.
In order to provide leading-edge content services, our team utilizes M-Files, the only Intelligent Information Management platform that organizes content based on what it is, not where it's stored. With built-in Artificial Intelligence (AI), M-Files can connect existing network folders and systems to automatically categorize and protect information.
Explore how IIM and AI-driven workflows eliminate information and workflow challenges, contributing to organization-wide productivity gains.